Right now, remote working–or, working from home–has become more than a trend. It’s now a necessity for companies all across the globe. As a result, there are thousands of team leaders and managers who find themselves suddenly managing a completely remote team. Honestly, that can be scary, especially if it’s the first time you’ve ever had to do so and didn’t have a lot of time to prepare. Click here for the full article.
Archive for "High Performance Teams"
A Guide to Managing Your (Newly) Remote Workers by Barbara Z. Larson , Susan R. Vroman and Erin E. Makarius Accountability • Execution • Generations • High Performance Teams
In response to the uncertainties presented by Covid-19, many companies and universities have asked their employees to work remotely. While close to a quarter of the U.S. workforce already works from home at least part of the time, the new policies leave many employees — and their managers — working out of the office and separated from each other for the first time. Click here for the full article by Barbara Z. Larson , Susan R. Vroman and Erin E. Makarius.
Elevating customer experience excellence in the next normal by McKinsey Customer Experience Practice Accountability • Execution • Generations • High Performance Teams • Leadership
This article was written collaboratively by the global leaders of the McKinsey Customer Experience Practice, a group that spans different regions and includes: Constance Emmanuelli, Nimish Jain, Nicolas Maechler, David Malfara, Stefan Moritz, Kevin Neher, Adrian Nelson, and Anna Thomas.
The impact of COVID-19 on customer behavior has been sweeping and immediate. Spending across most industries is down, purchases have shifted from in-person to digital channels, and public safety has become a top priority for companies and consumers alike. Executives who had carefully crafted omnichannel strategies to create unique, compelling customer experiences have had to throw out their playbooks and improvise to keep pace. Click here for the full article.
HOW HISTORY’S GREAT LEADERS MANAGED ANXIETY By ALISON BEARD Accountability • Execution • Generations • High Performance Teams • Leadership • Winning Culture
Leaders around the world, in business and government, are facing an enormous challenge: guiding people through a deadly pandemic that has killed hundreds of thousands and upended the lives of billions more. Amid so much uncertainty about Covid-19, how can they inspire their anxious colleagues and constituents? And how can they manage their own anxieties in the process? Click here for a full article by Alison Beard.
Class of 2020: These 4 simple rules can guide your entire career by BY Janet Foutty High Performance Teams • Leadership • Uncategorized
Call me sentimental, but I’ve always loved graduations: the way they tie up loose ends and signify new beginnings, the chance to reflect on the past, and celebrate the future. In my earliest days of leadership, I even sent out an email to colleagues when I was “graduating” to a new part of our organization.
A Guide to Managing Your (Newly) Remote Workers By Barbara Z. Larson , Susan R. Vroman and Erin E. Makarius Execution • Generations • High Performance Teams • Leadership
In response to the uncertainties presented by Covid-19, many companies and universities have asked their employees to work remotely. While close to a quarter of the U.S. workforce already works from home at least part of the time, the new policies leave many employees — and their managers — working out of the office and separated from each other for the first time.
Although it is always preferable to establish clear remote-work policies and training in advance, in times of crisis or other rapidly changing circumstances, this level of preparation may not be feasible. Fortunately, there are specific, research-based steps that managers can take without great effort to improve the engagement and productivity of remote employees, even when there is little time to prepare. Click here for full article by Barbara Z. Larson , Susan R. Vroman and Erin E. Makarius
A Detailed Plan for Getting Americans Back to Work by Amitabh Chandra , Mark Fishman and Douglas Melton Execution • Generations • High Performance Teams • Leadership
Millions of Americans — especially those who have been most impoverished by the forced shutdown due to the Covid-19 pandemic — want to return to work. But with the Trump administration now urging Americans to stay at home until May 1 and the likelihood that a vaccine against the disease won’t be widely available for 12 to 18 months, how can we safely make that happen?
There is a way. Several similar approaches have been proposed by others such as Paul Romer of New York University and Alan Garber of Harvard and Ezekiel Emanuel of the University of Pennsylvania. In this article, we build on them, offering ideas for how individual states can carry them out. Our hope is that this plan will allow people to begin to return to work depending on local conditions. We do not offer a set date for reopening the economy; rather, we specify a minimum set of conditions to be satisfied before the economy of a given state can be reopened, and a path to reopening it once these conditions are met. Click here for the full article by Amitabh Chandra , Mark Fishman and Douglas Melton.
Six Ways to Meet Your Employees Where They Are & Where They Need You By John Spence Execution • High Performance Teams • Leadership
Many of my trainings with organizations on culture and employee engagement contain six tenants I consider to be universally critical. In today’s shifting landscape, they have become more relevant than ever.
For your teams to be at their best, lead your teams with your best. Invest like never before to help nurture and grow with your employees. Click here for a full blog article by John Spence.
Piloting in Turbulence – Webinar By John Spence High Performance Teams • Leadership
We can rise above with great leadership in times of turbulence. Here is a great video by one of the leading speakers in leadership, John Spence who says to us all: “I hope these ideas help you feel better equipped as a leader in these difficult times and if so, please take a moment to share this webinar with any of your colleagues who you believe may find this useful as well. We are all in this and will get through it the same way; together. Don’t hesitate to get in touch with me if there is anything else I can do to assist you and your organization move successfully through this challenging situation. Stay safe and be strong.” Please click here for the full video.
3 Overlooked Ways To Find The Right Company For You By Adunola Adeshola Accountability • Generations • High Performance Teams • Leadership
When it comes to looking for a new job, do you find yourself just itching to take whatever you can get? Have you convinced yourself that it’s impossible to know if you’ll truly like a company until you start working there?
If you’re guilty, you’re not alone. Most people approach their job search the same way, and it’s the reason tons of people end up in jobs they don’t like. But it’s not because it’s impossible to find a company you will enjoy, it’s because you likely don’t know how to find it. Click here for the full article.